London Data Center

Our premium London data centres are designed, built and operated by engineering experts to the highest industry standards.

The Telehouse London data centres have become the site for Europe's first carrier-neutral colocation facility, the home to the London Internet Exchange (LINX), as well as a backbone for the global internet network. Today, Telehouse operates four data centres in London – three at its Docklands campus in East London consisting of Telehouse North (opened 1990), Telehouse East (opened 1999) and Telehouse West (opened 2010) as well as Telehouse Metro (opened 1997) located near Silicon Roundabout in the City of London. In 2014 we announced the construction of Telehouse North Two, taking the total to five. Together with KDDI Europe, Telehouse can provide end-to-end ICT solutions including managed services, integrated communications services, virtualisation services, content management and system security services as well as disaster recovery services on the same site.

Opened in 1990, it was the first purpose-built colocation data centre in Europe. Telehouse North has been the primary home of the London Internet Exchange since 1994 and continues to be one of the most heavily connected data centres in the world.

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  • Average power per rack - 1 to 3kW

  • 3 x multiple diverse power route incoming feeds

  • 4 x Generators with N +1 redundancy

  • 15 mins of UPS battery autonomy with N+1 or N+N redundancy depending on location

  • Air conditioning at N 1 redundancy

  • The heat rejection system is 30% glycol and condensed water which utilises dry heat rejection condensers on the rooftop

  • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control

  • Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH

  • External Temperature Design: 35 degree C Dry Bulb

  • There is a redundant “A” and “B” pipe work route to the roof top condenser system and N 1 pump system in the North Building to circulate the glycol condensed water to the data centre in-room air package equipment

  • Carrier neutral facility offering customers freedom of choice

  • Direct access to over 100 carriers

  • With the Interlink Service clients can connect to any carrier from any Telehouse data centre

  • Hosts the London Internet Exchange allowing low-latency connectivity

  • Very early smoke detection alarms (VESDA) installed throughout the facility

  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself

  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself

  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval.

  • Ceilings, walls, floors and doors comply with RF90 (fire resistance 90 mins) in DC areas, telecom and plant areas

  • Perimeter protected by alarmed fences and PIR detection

  • Gated entrances manned combined with a security management system to ensure no unauthorised access to the site

  • Movement activated CCTV coverage for the Perimeter, Entrances and Loading Docks, Common areas reception and corridors and of course our state of the art suites

  • Single point of entry to our main facilities controlled by time limited access cards combined with card Independent client card identification access system and integrated digital video camera surveillance

  • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites

  • Strict security processes are in place to ensure delivery and loading of goods are secure

  • Doors fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open

  • A highly trained Security presence 24/7 to ensure that you and your nominated staff gain authorised access to the facility whenever you require, day or night

  • ISO 9001:2008 Quality Management Standard

  • ISO 14001:2004 Environmental Management System Standard

  • ISO/IEC 27001:2005 Information Security Management

  • PCI – DSS (Payment Card Industry – Data Security Standard) Attestation

  • BS 25999-2:2007 Business Continuity Management

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