Compliance
NetActuate is here to support your compliance requirements for PCI DSS, GDPR, HIPAA, and more. Across our global footprint, we have implemented a comprehensive compliance program that provides our customers a secure location fort their sensitive data and critical applications. Our program reduces risk with full support for industry standards, including SOC 1, SOC 2, PCI-DSS, ISO 27001, and more.
SOC 2 Compliance
Our SOC 2 certification shows our commitment to upholding the highest standards of data security and operational integrity. We adhere to stringent controls for safeguarding sensitive information, providing high service availability, and maintaining the confidentiality and privacy of customer data. To request a copy of our SOC 2 report, reach out to our team at support@netactuate.com.
SOC 3 Compliance
NetActuate’s SOC 3 certification provides a transparent and accessible way for customers and stakeholders to understand our commitment to security, availability, and confidentiality. This certification shows our commitment to open communication and the security and privacy of our customers’ data. For a copy of our SOC 3 report, please complete our online request form.
PCI DSS
Many of our facilities are PCI DSS certified, providing our customers an easy way to maintain a secure environment for processing, storing, and transmitting payment card data. Across our global footprint, facilities have implemented stringent measures to prevent data breaches and unauthorized access.
Data Center Compliance
When we grow our global footprint, we look for only the most reliable, scalable, secure, and compliant facilities. We are committed to offering the best infrastructure and network services for our customers at every level, starting with the data center. Below is a list of the certifications our facilities are compliant for.
| Facilities | Country | Certifications & Compliance Reports Available |
|---|---|---|
| Ashburn, VA (IAD1, IAD2, IAD3) | USA | NIST 800-53/FISMA SOC 1 Type II SOC 2 Type II PCI DSS ISO 27001 |
| Chicago, IL (CHI1, CHI2) | USA | HIPAA ISO 27001 PCI DSS SOC 1 Type 2 SOC 2 Type 2 |
| Denver, CO (DEN) | USA | SOC 2 Type II ISO 27001 PCI DSS |
| Dallas, TX (DFW1, DFW2) | USA | HIPAA PCI DSS SOC I SSAE 18 |
| Kansas City, MO (MCI) | USA | PCI DSS SOC 2 Type 2 |
| Los Angeles, CA (LAX1, LAX2, LAX3) | USA | HIPAA ISO 27001 PCI DSS SOC 1 Type 2 SOC 2 Type 2 |
| Miami, FL (MIA) | USA | HIPAA ISO 27001 NIST 800-53/FISMA PCI DSS SOC 1 Type II SOC 2 Type II |
| New York, NY (LGA) | USA | NIST 800-53/FISMA SOC 1 Type II PCI DSS ISO 27001 SOC 2 Type II |
| Phoenix, AZ (PHX) | USA | HIPAA SOC 2 SSAE 18 PCI DSS |
| Raleigh-Durham, NC (RDU) | USA | HIPAA PCI DSS ISO 27001 SOC 2 Type II FISMA SSAE 16 |
| San Jose, CA (SJC1, SJC2, SJC3) | USA | SSAE 16 SOX SOC 2 Type I |
| Seattle, WA (SEA) | USA | HIPAA PCI DSS SOX SAS 70 SOC I & SOC II |
| Toronto (TOR) | CANADA | NIST 800-53/FISMA SOC 1 Type II PCI DSS ISO 27001 SOC 2 Type II |
| Montreal (YUL) | CANADA | SOC 2 Type II ISO 27001 PCI-DSS |
| Santiago (SCL) | CHILE | ANSI/TIA/EIA Standard 568A UpTime Institute Level 3 Tier III |
| São Paulo (GRU) | BRAZIL | ISO 50001 ISO 27001 ISO 9001 ISO 14001 PCI DSS Level 1 HIPAA SOC 1 Type II SOC 2 Type II SOC 3 |
| Bucharest (OTP) | ROMANIA | ISO-9001 ANRE |
| Frankfurt (FRA) | GERMANY | ISO/IEC 27001 ISO 22301 ISO 9001 ISO 14001 ISO 50001 PCI DSS |
| London (LHR1, LHR2, LHR3) | ENGLAND | PCI DSS ISO 27001 ISO 9001:2008 PAS 99:2012 ISO 14001:2004 OHSAS 18001:2007 ISO 14644-8 |
| Paris (CDG) | FRANCE | ISO 22301 ISO 27001 ISO 45001 ISO 9001 OHSAS 18001 PCI DSS SOC 1 Type II SOC 2 Type II ISO 14001 ISO 50001 |
| Warsaw (WAW) | POLAND | ISO 22301 ISO 27001 ISO 9001:2015 PCI DSS |
| Chennai (MAA) | INDIA | ISO 27001 ISO 9001 SAP ISO 20000 |
| Mumbai (BOM) | INDIA | ISO 27001 ISO 9001 ISO 20000 SAP HANA |
| Hong Kong (HKG1, HKG2, HKG3) | HONG KONG | SOC 1 Type II ISO 27001 PCI DSS |
| Singapore (SIN1, SIN2) | SINGAPORE | SOC 1 Type II SOC 2 Type II ISO 27001 PCI DSS SS 564 TVRA OSPAR |
| Sydney (SYD1, SYD2, SYD3) | AUSTRALIA | ISO 27001 PCI DSS SOC 1 Type II SOC 2 Type II |
| Tokyo (TYO) | JAPAN | SOC 1 Type II SOC 2 Type II PCI DSS ISO 27001 |
| Dubai (DXB | UAE | ISO 27001 ISO 9001:2015 OHSAS 18001 PCI DSS SOC 1 Type 2 SOC 2 Type 2 |
| Accra (ACC) | GHANA | PCI DSS ISO 27001 |
| Johannesburg (JNB) | SOUTH AFRICA | PCI DSS ISO 27001 ISO 9001 |
| Nairobi (NBO) | KENYA | PCI DSS ISO 27001 Uptime Institute Tier III |