Top Cloud Provider Improves App and Content Performance
About the Customer
The client is a top-tier provider of essential enterprise software, catering to over 100 million users worldwide. Their offerings aid contemporary enterprises in private, public, managed, and sovereign cloud settings. By leveraging software franchises centered on data, automation, insight, and collaboration, they enable their clients to evolve, compete, and thrive.
Challenge
In 2018, the customer acquired a cloud-based web traffic optimization service to enhance application and content performance in hybrid and multi-cloud environments. This service provides a data-driven solution that optimizes traffic flow across public clouds, data centers, content delivery networks (CDNs), and internet service providers (ISPs). The customer sought to improve the efficiency and performance of its service by optimizing traffic routing for millions of global end users. They also faced challenges managing a complex, resource-intensive tech stack spread across multiple vendors and locations. They needed a solution that offered high performance and availability while simplifying their vendor management.
Solution
NetActuate’s global edge and Anycast technology allows the customer to efficiently route their traffic from millions of users worldwide into its platform. By providing a high-performance solution in over 30 locations, NetActuate meets customer’s technical requirements and ensures high availability. Collaborating on architecture and DevOps, the leading cloud provider seamlessly integrated its services with NetActuate’s APIs and automation tools.
- Global BGP Anycast Networking: Optimized routing for improved performance.
- Global SSL Offload: Utilized GPU-based SSL accelerators to handle over 2 million SSL requests per second.
- Bare Metal Servers/Compute: Offers robust and scalable infrastructure.
- Virtual Machine (IaaS) at the Edge: Provided flexible services at the network edge.
- MPLS and Network Connectivity: Enabled private networking between sites.
- Solutions in Mainland China: Addressed connectivity challenges in a critical market.
- Real-Time Chat Ops Support & Integration: Enhanced support and operational efficiency.
- DevOps Architecture Consulting & Monitoring: Supported the customer’s production services with expert guidance and oversight.
The NetActuate Difference
Expanding Globally Effortlessly
NetActuate became a true extension of the customer’s team, enabling them to deliver services globally to millions of end users.
Simplification
Post-acquisition, the customer was able to consolidate multiple vendors into NetActuate’s cloud, simplifying their operations and improving system resilience.
“NetActuate’s global edge and Anycast capabilities optimized traffic flow, ensuring peak app and content performance across hybrid and multi-cloud environments. Their integration of DevOps expertise and global infrastructure streamlined operations, significantly boosting service availability and efficiency for millions of users worldwide. By consolidating vendors into NetActuate’s cloud solution, we enhanced system resilience and maintained a strong global presence with reliable connectivity, even in challenging markets like mainland China. Their real-time chat ops support and DevOps consulting were pivotal in maintaining high performance, exceeding customer expectations.”
Results
Powered Solutions for LinkedIn
NetActuate helped maintain a critical SaaS-based real-time end-user monitoring tool for a major social network, which continues to operate effectively.
Service Relaunch Post-Acquisition
The customer planned to sunset the service but instead relaunched it, powered by NetActuate’s SaaS.
Global Impact
Deployed services in major regions worldwide, including North America, South America, Europe, Asia, China, and Africa.
Conclusion
NetActuate’s partnership with the customer exemplifies the transformative impact of integrated global edge solutions. By leveraging our capabilities, the customer was able to optimize its service delivery, consolidate its vendor landscape, and enhance its global footprint, ultimately leading to improved performance and customer satisfaction.