Browse 110+ Media and Streaming Appliances on the NetActuate Media Marketplace
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Browse 110+ Media and Streaming Appliances on the NetActuate Media Marketplace
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NetActuate customers start with always-on global infrastructure backed by a standard SLA that covers service uptime and ticket response times. Standard support is included with all platform services. For customers who need elevated responsiveness, proactive monitoring, or a fully outsourced NOC, we offer Premium Support and vNOC as additive service layers.
These options let you align support with the criticality of your workloads, from self-directed operations up to fully managed global infrastructure.
In addition to the three tiers above, NetActuate can craft custom consulting engagements and MSAs that align support, monitoring, and SLAs to specific services or workloads. This can include:
These agreements are defined contractually on a per customer or per service basis, so you can right-size operational coverage for everything from individual Anycast deployments to full multi-cloud and on-prem estates.
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