Frequently Asked Questions

A technical account manager and engineering liaison will assist with deployment planning, IP allocations, API access, and integration guidance.

No. Onboarding is complimentary, though custom infrastructure builds or premium support tiers may have associated costs.

Our platform is designed for businesses and service providers. We do not currently support individual developers or hobbyist usage.

Usually 1–3 business days depending on complexity. For multi-region builds or Anycast deployments, additional coordination may be required.

Please include your company name, contact details, expected use case (e.g., SaaS hosting, VPN infrastructure, BGP/IP deployment), regions of interest, and any required bandwidth or compute specs.

We work with mid-market SaaS companies, cloud platforms, network operators, streaming providers, and enterprise customers who value resilient edge infrastructure and managed services.

Yes. We review each inquiry to assess infrastructure needs, technical readiness, security requirements, and ongoing support expectations. This ensures a good fit for both parties.

Reach out via our contact form or schedule a consultation. Our team will review your requirements, recommend the right mix of services, and create an account tailored to your use case.

We serve a wide range of customers—from SaaS providers to edge CDN operators—and believe in building trusted, long-term relationships. Our hands-on approach ensures proper planning, optimal resource allocation, and long-term reliability.

No, NetActuate does not offer self-service signups. All accounts are provisioned after a qualification and onboarding process to ensure customer needs align with our infrastructure offerings and support model.