Packages
The Packages page provides a read-only display of all active billing packages from NetActuate's billing CRM. Navigate to Account → Packages to view them.
What You Can See
Each package represents a billable service agreement as tracked in the billing system. Packages show their name, description, billing cycle type, and status (active, pending, or canceled).
Billing Cycle Types
| Type | Description |
|---|---|
| Monthly | Fixed recurring charges billed monthly |
| Usage-based | Billed on actual consumption (e.g., hourly compute) |
| Contract | Custom terms established at account setup |
Relationship to Services
Services you deploy in the portal appear here as packages once billing begins. If you cancel a service, the corresponding package should eventually reflect that, though timing varies by billing type and agreement terms.
Tip: If you see a discrepancy between your deployed services and packages, contact support to reconcile.
Making Changes
Package configuration is managed by NetActuate. To modify, upgrade, or cancel a package, contact your account manager.
Need Help?
Contact support@netactuate.com or open a support ticket from the portal.